NatWorks Technology

Your Local Tech Pro

Decades of tech expertise, right in your home.

Contact Me
What I Do

Services

Home Network Setup & Optimization

WiFi not reaching every room? Slow speeds? Dead zones? I'll diagnose and fix existing problems, or design and deploy the right network for your home. WiFi reports available on request — signal coverage, problem areas, and hardware recommendations.

Computer Repair & Virus Removal

Slow computer? Pop-ups everywhere? Won't boot? I diagnose and fix Mac and PC problems in your home — virus and malware cleanup, speed optimization, and system reinstalls.

Smart Home Devices

Video doorbells, security cameras, voice assistants, smart lighting, smart locks, thermostats, and home automation. Setup, integration, and troubleshooting.

Home Office Setup

Monitors, docking stations, printers, VPN access, and video conferencing. Email setup and migration.

Buying Help & New Computer Setup

Need a new computer? I'll help you choose the right one for your needs and budget, then handle the full setup — transferring your files, installing your software, and getting you up and running. Not ready to replace? RAM and SSD upgrades can add years to a machine.

File Backup & Photo Storage

Central storage for photos, files, and media across all your devices, built on network-attached storage (NAS) systems. Setup, configuration, and automated backups so you never lose what matters.

Remote Support Sessions

Quick fixes without a house call. I connect securely to your screen and resolve the issue while you watch.

A/V Setup & Configuration

Soundbars, surround sound, streaming devices, and smart TVs. I get everything connected, configured, and working together.

Ethernet Cabling & Connections

Custom Ethernet cabling, cut to length and routed cleanly to fit your space.

Who I Am

About

Portrait of Nat Houlares, founder of NatWorks Technology

Hi, I'm Nat. I've worked in tech for over 25 years — building networks, configuring servers, designing A/V and demonstration systems, and supporting the people who use them. My work has powered museum exhibits across the country and product demo displays in retail stores around the world.

I started as an IT Manager, then spent twenty years in corporate engineering. In-home and small-business tech support is what I've always loved most.

I live in Jamaica Plain with my wife and three children. Born and raised in the Boston area, I treat every home the way I'd want someone to treat mine.

How I Work

Simple & Straightforward

No contracts. Just help when you need it.

Connect

Call or email me. We'll talk through what's going on — no commitment, just a quick conversation about your situation.

Diagnosis

I'll ask a few questions to understand the issue. Sometimes we can solve it remotely. If not, we'll schedule a visit.

Solution

I do the work, then walk you through it, so you know exactly what changed and why.

Payment

Credit card or cash, due when the work is done.

Transparent Pricing

Rates

What you see is what you pay. No hidden fees, no surprises.

On-Site Service$150 / hr
Remote Support$100 / hr
Minimum Service Call1 hour

Payment by card or cash at the end of each visit.

  • No travel fees within the service area
  • No diagnostic fee
  • No surprises — you'll know the cost before I start
Where & When I Work

Service Area & Hours

Jamaica Plain, Brookline, Newton, West Roxbury, Roslindale, Needham, Wellesley, and surrounding communities. Remote support available anywhere.

Hours: Monday–Friday, 9 AM – 7 PM
Evenings & Weekends: Available by appointment
Common Questions

FAQ

Do you service both Mac and PC?

Yes — both Mac and Windows, plus iOS, Android, Linux, and most networking hardware. If it connects to the internet, I can probably help.

What if you can't fix the problem?

If I can't solve the issue, I'll tell you up front and won't charge you for wasted time. In most cases I can at least identify the problem and point you to the right specialist or replacement part.

Do you work with small businesses too?

Yes — home offices, small retail shops, and small professional practices. Same rates, same approach.

Do you run cables inside walls?

No — in-wall cable runs and drywall work are outside my scope. I run cables cleanly along baseboards, through cable channels, or behind furniture. For in-wall work I can recommend a low-voltage electrician.

Are you insured?

Yes, I carry professional liability insurance. Certificate of insurance available on request.

Let's Talk

Contact

Have a question or need help? Reach out any time.

Not sure exactly what you need?

Just call or send an email — we can have a quick chat about your situation and figure out together whether I can help. If I can't pick up, leave a message and I'll get back to you as soon as I can.

Phone (617) 833-5491
Email