NatWorks Technology

What I Do

Services

From WiFi dead zones to smart home setups — I handle the tech so you don't have to.

Home Network Setup & Optimization

WiFi not reaching every room? Slow speeds? Dead zones? I'll diagnose and fix existing problems, or design and deploy a proper mesh system.

Smart Home Devices

Video doorbells, security cameras, voice assistants, smart lighting, smart locks, thermostats, and home automation. Setup, integration, and troubleshooting.

Home Office Setup

Reliable work-from-home tech: monitors, docking stations, printers, VPN access, and video conferencing.

Buying Help & New Computer Setup

Need a new computer? I'll help you choose the right one for your needs and budget, then handle the full setup and configuration — transferring your files, installing your software, and getting you up and running.

File Backup & Photo Storage

Central storage for photos, files, and media across all your devices, built on network-attached storage (NAS) systems. Setup, configuration, and automated backups so you never lose what matters.

Remote Support Sessions

Quick fixes without a house call. I connect securely to your screen and resolve the issue while you watch.

A/V Setup & Configuration

Soundbars, surround sound, streaming devices, and smart TVs. I get everything connected, configured, and working together.

Ethernet Cabling & Connections

Custom patch cables and clean cable runs along baseboards and behind furniture for home offices, entertainment centers, and gaming setups. No holes in your walls.

Who I Am

About

Portrait of Nat Houlares, founder of NatWorks Technology

I'm Nat — a tech professional with nearly 25 years in the industry.

I spent 16 years at Bose Corporation, where I helped design and deploy the interactive retail demo systems you've seen at major electronics retailers worldwide.

After Bose, I managed an engineering team at Pegasystems, delivering software demonstrations for large enterprise clients.

Now I bring that enterprise-level experience directly to homes and small businesses in the Boston area. WiFi dead zone, messy home office, smart home that isn't so smart — I fix it, set it up right, and explain what I did in plain English.

I live in Jamaica Plain with my wife and three children. Born and raised in the Boston area, I treat every home the way I'd want someone to treat mine. On time, respectful, and honest about what needs fixing.

What To Expect

The NatWorks Approach

How I do the work, every time.

One person, every visit

You'll always work with me. I remember your network, your setup, your preferences. No rotating technicians, no re-explaining the problem to someone new.

Real expertise, plainly explained

Nearly 25 years of enterprise IT experience — now working on your home. I'll fix what's wrong and walk you through what I did, in plain language.

Honest and independent

I work for you. If your existing equipment is fine, I'll tell you. If something's genuinely broken, I'll recommend the right replacement.

Simple & Straightforward

How It Works

No contracts. No subscriptions. Just help when you need it.

Connect

Call or email me. We'll talk through what's going on.

Diagnosis

I'll ask a few questions to understand the issue. Sometimes we can solve it remotely. If not, we'll schedule a visit.

Solution

I show up, get it done, and explain what I did and why.

Payment

Tap your card and we're done.

Transparent Pricing

Rates

What you see is what you pay. No hidden fees, no surprises.

On-Site Service	$150 / hr
Minimum Service Call	1 hour
Remote Support	$100 / hr
WiFi Assessment Site survey, recommendations & written report	$175 flat

Payment by card or cash at the end of each visit.

No travel fees within the service area
No diagnostic fee
No surprises — you'll know the cost before I start

Where & When I Work

Service Area & Hours

Jamaica Plain, Brookline, Roslindale, West Roxbury, Dorchester, Cambridge, Somerville, Newton, Needham, and surrounding communities. Remote support available anywhere.

Hours: Monday–Friday, 9 AM – 7 PM
Evenings & Weekends: Available by appointment
Response time: Same day, most of the time

Common Questions

FAQ

Do you service both Mac and PC?

Yes — both Mac and Windows, plus iOS, Android, Linux, and most networking hardware. If it connects to the internet, I can probably help.

How quickly can you come out?

I aim to respond the same day you reach out and can usually schedule a visit within 1–3 days. For urgent issues, I'll do my best to fit you in sooner.

What if you can't fix the problem?

If I can't solve the issue, I'll tell you up front and won't charge you for wasted time. In most cases I can at least identify the problem and point you to the right specialist or replacement part.

Do you work with small businesses too?

Yes — home offices, small retail shops, and small professional practices. Same rates, same approach.

Do you run cables inside walls?

No — in-wall cable runs and drywall work are outside my scope. I run cables cleanly along baseboards, through cable channels, or behind furniture. For in-wall work I can recommend a low-voltage electrician.

What happens during a WiFi Assessment?

I walk your home with professional WiFi analysis tools, map your signal strength, identify interference and dead zones, and provide a written report with specific hardware and placement recommendations. No sales pressure — if your current setup is fine, I'll tell you.

Are you insured?

Yes, I carry professional liability insurance. Certificate of insurance available on request.

Let's Talk

Contact

Have a question or need help? Reach out any time.

Not sure exactly what you need?

Just call or send an email — we can have a quick chat about your situation and figure out together whether I can help. If I can't pick up, leave a message and I'll get back to you the same day.

Phone (617) 833-5491

Same-day response, most of the time