NatWorks Technology

What I Do

Services

From WiFi dead zones to smart home setups — I handle the tech so you don't have to.

Home Network Setup & Optimization

WiFi not reaching every room? Slow speeds? Dead zones? I'll diagnose and fix existing problems, or design and deploy a proper mesh system that actually works.

File Backup & Photo Storage

Central storage for photos, files, and media across all your devices, built on network-attached storage (NAS) systems. Setup, configuration, and automated backups so you never lose what matters.

Buying Help & New Computer Setup

Need a new computer? I'll help you choose the right one for your needs and budget, then handle the full setup and configuration — transferring your files, installing your software, and getting you up and running.

Smart Home Devices

Smart lighting, voice assistants, cameras, thermostats, and home automation. Setup, integration, and troubleshooting.

Home Office Setup

Reliable work-from-home tech: monitors, docking stations, printers, VPN access, and video conferencing that just works.

Remote Support Sessions

Quick fixes without a house call. I connect securely to your screen and resolve the issue while you watch.

A/V Setup & Configuration

Soundbars, surround sound, streaming devices, and smart TVs. I get everything connected, configured, and working together.

Ethernet Cabling & Connections

Custom patch cables and clean cable runs along baseboards and behind furniture for home offices, entertainment centers, and gaming setups. No holes in your walls.

Who I Am

About

Portrait of Nat Houlares, founder of NatWorks Technology

I'm Nat — a tech professional with nearly 25 years in the industry.

I spent 16 years at Bose Corporation, where I helped design and deploy the interactive retail demo systems you've seen at major electronics retailers worldwide.

After Bose, I managed an engineering team at Pegasystems, delivering software demonstrations for large enterprise clients.

Now I bring that enterprise-level experience directly to homes and small businesses in the Boston area. WiFi dead zone, messy home office, smart home that isn't so smart — I fix it, set it up right, and explain what I did in plain English.

I live in Jamaica Plain with my wife and kids. This is my neighborhood. These are my neighbors. I treat every home the way I'd want someone to treat mine — on time, respectful, and honest about what needs fixing.

What To Expect

The NatWorks Approach

How I do the work, every time.

One person, every visit

You'll always work with me. I remember your network, your setup, your preferences. No rotating technicians, no re-explaining the problem to someone new.

Real expertise, plainly explained

Nearly 25 years of enterprise IT experience — now working on your home. I'll fix what's wrong and walk you through what I did, in language that makes sense.

Honest and independent

I work for you. If your existing equipment is fine, I'll tell you. If something's genuinely broken, I'll recommend the right replacement. No upsells, no quotas, no pressure.

Simple & Straightforward

How It Works

No contracts. No subscriptions. Just help when you need it.

Reach out

Call or email me. Tell me what's going on.

We figure it out

I'll ask a few questions to understand the issue. Sometimes we can solve it remotely. If not, we'll schedule a visit.

I fix it

I show up, diagnose the problem, and resolve it. I explain what I did and why. No jargon, no mystery.

You pay

Tap your card and we're done. No invoicing games, no follow-up calls.

Transparent Pricing

Rates

What you see is what you pay. No hidden fees, no surprises.

On-Site Service	$150 / hr
Minimum Service Call	1 hour
Remote Support	$100 / hr
WiFi Assessment Site survey, recommendations & written report	$175 flat

Payment accepted by card (tap or chip), cash, or invoice. No contracts, no subscriptions.

No travel fees within the service area
No diagnostic fee
No surprises — you'll know the cost before I start

No minimum commitment. No upselling. No surprise fees.

Where & When I Work

Service Area & Hours

Jamaica Plain, Brookline, Roslindale, West Roxbury, Dorchester, Cambridge, Somerville, Newton, Needham, and surrounding communities. Remote support available anywhere.

Hours: Monday–Friday, 9 AM – 7 PM
Evenings & Weekends: Available by appointment
Response time: Same day, most of the time

Common Questions

FAQ

Do you service both Mac and PC?

Yes — both Mac and Windows, plus iOS, Android, Linux, and most networking hardware. If it connects to the internet, I can probably help.

How quickly can you come out?

I aim to respond the same day you reach out and can usually schedule a visit within 1–3 days. For urgent issues, I'll do my best to fit you in sooner.

What if you can't fix the problem?

If I can't solve the issue, I'll tell you up front and won't charge you for wasted time. In most cases I can at least identify the problem and point you to the right specialist or replacement part.

Do you work with small businesses too?

Yes — home offices, small retail shops, and small professional practices. Same rates, same approach.

Do you run cables inside walls?

No — in-wall cable runs and drywall work are outside my scope. I run cables cleanly along baseboards, through cable channels, or behind furniture. For in-wall work I can recommend a low-voltage electrician.

What happens during a WiFi Assessment?

I walk your home with professional WiFi analysis tools, map your signal strength, identify interference and dead zones, and provide a written report with specific hardware and placement recommendations. No sales pressure — if your current setup is fine, I'll tell you.

Are you insured?

Yes, I carry professional liability insurance. Certificate of insurance available on request.